Services during an emergency

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The City of West Torrens has an Emergency Management Plan which outlines how emergency events and recovery will be managed.

Emergencies and disasters can happen at any time and affect anyone.

It is important to plan and prepare for emergencies to help reduce the impact and recover more quickly.

During an emergency

Emergency contacts

If you have a life-threatening or urgent situation dial Triple Zero (000) and ask for ambulance, fire or police depending on the type of emergency.

For a list of emergency numbers visit how to report an emergency and crisis helplines.

Where to find current alerts and emergency warnings

Your local ABC radio station is the official emergency broadcaster delivering warnings and alerts.

Find information about current alerts and emergency warnings on the SA.GOV.AU website.

Emergency services and the State Government issue advice and warning messages to the public through websites, smartphone apps, television and radio broadcasts, mobile phone SMS messages and posts on social media.

Where to shelter in an emergency

Housing SA may establish relief centres to provide support in an emergency event.

Relief centres provide immediate and short-term shelter, food and drink, and emotional support during an emergency event.

The location of relief centres will be advertised through the media, at the time of the incident.

In the event of a bushfire, if you have a bushfire survival plan and you plan to leave early, it is important that you know where to go. Use the CFS interactive maps to find the bushfire safer places and last resort refuges.

After an emergency

SA.GOV.AU provides general information about disaster recovery including what services may be offered and how they are provided.

Following a major emergency, the South Australian recovery hotline and SA.GOV.AU provide information for those needing or offering help.

Council may help with recovery operations including:

  • damage assessments
  • clearance of roads and bridges
  • removal of debris
  • clean-up and disposal
  • environmental remediation and restoration.

Council services will be advertised at the time of the incident on this site and other media.

Recovery centres

The State Government may establish recovery centres as a one-top-shop to provide access to all services available to affected communities.

The location of recovery centres will be advertised at the time of the incident on, Facebook (SARecoveryInfo) and other media.

Donating and volunteering

The best way to help after an emergency is by: