Reporting a bin issue

Missed collection

If your bin was not emptied when put out for collection, phone the Waste Enquiry line on 8295 5077 during office hours Monday to Friday (7am - 6pm) or email Solo Resource Recovery,

No bins at your new property

No bins at the property when you move in? Email Solo Resource Recovery, (preferred contact method) or phone 8295 5077 during office hours Monday to Friday (7am - 6pm).

Property redevelopment - unused bins

If the property is being demolished, contact us on 8416 6333 to arrange for the bins with Council's logo to be collected. They will be returned to the property once it is occupied. Bins with no logo are to remain at the property.

Note: bins are the property of Council and should not be removed if you relocate or sell your home.