Following the imposition of Covid-19 related restrictions on the Hamra Centre Library, Mobile Library, Thebarton Community Centre, Plympton Community Centre, Cowandilla Community Hall and Mellor Park Hall, the Community Services Department has been working on new and innovative ways to provide services, support and keep the community connected.
'Click, Call and Collect' library services are now available with the mobile truck garage being opened up for drive through collection. In addition, customers are encouraged through Council's media channels to use our online services, such as Kanopy (video streaming), e-books and e-magazines. Themed packages of books are available for people who do not want to browse online, while home library delivery services are being extended to more of our community. This also enables our staff to check on the well-being of clients.
More regular checks are being made to support vulnerable and isolated clients who have no family, to monitor their wellbeing and provide assistance when required. Assistance includes transport to essential appointments (using taxi service), with the assistance of Drakes Supermarket the delivery by Council staff of packages of essential items (e.g. toilet paper, Panadol and non-perishable food), or just a social phone-call. A package of menus from local restaurants who will accept phone orders and offer home delivery is being compiled and arranged for vulnerable residents who do not have online access. Commonwealth Home Support Services are currently being maintained with strict hygiene and personal distance protocols.
The school holiday program will be delivered on-line for the first time with the very popular Story-time, Toddler-Time and Baby-Time sessions also being provided live on Facebook at their usual scheduled times. The 2020 Art Prize Exhibition has been postponed and the art submission time has been extended until 31 August 2020, giving artists more time to work on their art and make submissions.
Other new and innovative services with associated service delivery methods to our community are currently being developed and implemented.