While our Customer Service Centre staff are still here to assist you, the health and well-being of our customers, community and staff is our highest priority so, we are asking you to consider alternatives to visiting the centre where possible.
With COVID-19 restrictions easing, we have re-opened our Service Centre area for your convenience, however we are still asking our community, where possible, to access business services using our website or phone.
If you are visiting to make a payment, we request card payment to help keep personal contact to a minimum.
Services you can access from the comfort of your home include:
The City of West Torrens continues to receive and process Development Applications and associated documentation. We still prefer electronic documents via email@example.com but hard copy paper documents can be accepted at the Civic Centre if emailing documents is not an option.
We now have staff assisting development queries at the Civic Centre Development Desk, 165 Sir Donald Bradman Drive, Hilton. Should you need to meet face to face in relation to a current development application, we can make a time available by appointment. Please contact the relevant planning or building officer. Your understanding is much appreciated.
For general enquiries, we have a Duty Planning Officer or Duty Building Officer available at any time on 8416 6333 or via email, firstname.lastname@example.org
Ways to get in touch