Council feedback, comments & complaints

Important information

  • Please do not enter payment information into this form. For payments please use either our online payments or phone the service centre on 8416 6333. 
  • Your name and email address are required. Up to three images or electronic documents can be included.
  • The form below is for general feedback, to report an issue to council please use CityWatch.

 

Online feedback form

Attachments: three files up to 500KB each can be included
 
Please enter security code below

 

 

We welcome your comments, suggestions and complaints about any Council services.

All complaints are dealt with fairly, promptly and confidentially. Once a complaint has been received we will try to resolve it within 10 working days.

Please be assured that your services will not be compromised in any way if you make a complaint or a suggestion for improvement.

 

Feedback via phone or email

Email the Service Centre or call 8416 6333.

 

More information

View our Customer Complaints Policy pdf (225KB)