Important information

• Please do not enter payment information into this form. For payments please use either our online payments or phone the service centre on 8416 6333. 
• Your name and email address are required. Up to three images or electronic documents can be included.
• The form below is for general feedback, to report an issue to council please use CityWatch.

Online feedback form

Type of feedback

Animals Banners & signs Building & planning Community information Dog registration Environment Footpaths & roads Library Noise Parks & playgrounds Pollution Rates Rubbish bins Street trees Vandalism/graffiti Vehicles Waste & recycling Website West Maps Public Other

Reference number if applicable

First name * (required)

Last name * (required)

Your address

Your email address * (required)

Contact number

Details of enquiry * (required)

Attachments: three files up to 500KB each can be included

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Upload a file 3

 

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We welcome your comments, suggestions and complaints about any Council services.

All complaints are dealt with fairly, promptly and confidentially. Once a complaint has been received we will try to resolve it within 10 working days.

Please be assured that your services will not be compromised in any way if you make a complaint or a suggestion for improvement.

Feedback via phone or email

Email the Service Centre or call 8416 6333.

More information

View our Customer Complaints Policy pdf (225KB)